Demandforce D3 allows you to attract new customers, retain your current customers, and measure the results. But did you know that D3 can be used on a daily basis to help save you time? Read on for quick and easy tips on how to get started.
Social Media Made Easy
By activating Timely by Demandforce and attaching your Facebook Business Page and/or Twitter, you can alleviate the hassle of logging into your accounts to post or tweet. Spend a few minutes per week scheduling posts and tweets and you will have a powerful and effective way to stay in front of your customers and keep them involved in your business. Check out this video for more information on setting up Timely for your business.
Here are some great tips and suggestions for posts:
- Engage your customers with open ended questions like, “What is your favorite car of all time?”
- Create a daily contest like, “First person to comment with their correct answer wins a $20 Gas Card: What common services should be done every 3,000 to 5,000 miles?”
- Make a simple comment like, “Serviced my dream car today, a 2012 Chevy Corvette ZR1″.
It’s that easy to get started using this feature on your Demandforce D3 Dashboard today!
Use One-off Messaging To Your Advantage
A great way to save time and provide great customer service is to utilize One-off Messaging, located on your Dashboard.
- You can use a pre-made template to notify your customers via email and text that their vehicle is ready to be picked up.
- Or, you can send custom one-off texts or emails to customers about anything from updates on their vehicles (“We have just brought your car off of the lift, everything has gone smoothly”) to following up with high profile customers (“Hey Frank, I hope your Audi RS4 is running as smooth as we said it would. Enjoy your weekend in Palm Springs!”) The possibilities for how you use one-off messaging are endless.
So, be sure to take advantage of both Timely and One-off Messaging on a daily basis to save your shop time and provide a better experience for your customers. Spend a few minutes using your free and unlimited access to live online training, how-to videos, and the Help Center (all found on your dashboard) to see how you can generate more revenue with these great features, and more, in your Demandforce system.
Happy Driving from the Demandforce Automotive Team!
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