Archive for the ‘Demandforce Product’ Category
February 15, 2012

Contest Details
It’s that time again! The next official DemandForce contest is set to begin on February 20th, 2012, and as always, we’ll be giving our winners some great prizes!
As you may have noticed, there have been some changes to the DemandForce Campaigns tab. We’ve incorporated some new tools for you guys to play with (like an image upload tool), so we’re asking YOU to create and send out a newsletter to help your business generate more revenue. (more…)
Tags:campaigns, client services, contest, Demandforce, Facebook, new release
Posted in Contest & Promotions, Demandforce Product | Leave a Comment »
January 30, 2012
This a two-part series created to help our Demandforce customers utilize the most important, yet sometimes overlooked, features of their Demandforce D3. Part I dives into the 5 initial steps for success while Part II focuses on taking your business to the next level. Once you are comfortable with The First Five Steps, get started with these next 5 tips for success. Each one includes a videos with step-by-step instructions.
(more…)
Tags:client services, customer care, customer success, Facebook, Online communications, Social Media, Timely
Posted in Customer Care, Demandforce Product, Email Marketing | Leave a Comment »
December 13, 2011
How engaged are you in your social media? Odds are that your business already has a registered Twitter account. Maybe you consider yourself a certified tweeter. Or maybe, you feel like you’re the only one who’s not tweeting. Don’t fear, we’re here to help you assess this Twitter situation and find out if its a right fit for your business. Take a look at Flowtown’s Twitter Decision Tree for some guidance.

(more…)
Tags:decision, Facebook, small business, Social Media, Timely, tweet, twitter
Posted in Customer Care, Demandforce Product, News, Online Marketing, Small Businesses, Social Media Strategy | Leave a Comment »
December 1, 2011
During the holiday season, more and more of your customers, patients, and clients will be spending their free time online, so its important that you stay active and keep your business on their radar. Below are the top 5 tips and best practices to keep those customers coming in. (more…)
Tags:Facebook, Social Media, Timely, Tips, tips and tricks
Posted in Customer Care, Demandforce Product, Social Media Strategy | 1 Comment »
October 4, 2011
The Early Adopter Gets The Worm
Just recently Demandforce began an Ambassador program for our elite Demandforce D3 users who are excited and knowledgeable about our product. This is a great opportunity for early access to new features and inside information. Plus you get a gift when you sign up, so what’s not to love?
But that’s not all – below are just some of the reasons why being an Ambassador is a GREAT thing:
- Get early access to new beta features before they hit the market. Currently we are taking people to the Campaign Re-Write waitlist, and there are several more coming in 2012.
- Be heard – participate in usability studies, product experience surveys, and more.
- Get invited to special non-publicized Demandforce events.
- Get additional newsletter and campaign content for you to send out to generate additional traffic through your doors.
- Get Ambassador Certified so you can show that you’re a true Demandforce Super User. Post it on your LinkedIn and Facebook pages to show that you know your stuff.
- And of course, Ambassadors regularly receive some great swag that ONLY Ambassadors receive.
So what do you have to do to get all this great stuff? It’s pretty easy and not too far off from what you are probably already doing: (more…)
Tags:branding, local internet marketing, Online communications, online scheduling
Posted in Customer Spotlights, Demandforce Product, News, Online Marketing, Small Businesses | 9 Comments »
September 23, 2011
Fall officially started today and to celebrate the end of a great summer at Demandforce, we are excited to announce a new feature update for Demandforce D3, as well as a very special honor bestowed upon us.
September Product Release – A New Look for Your Dashboard
With so many changes happening to Demandforce D3 over the last year, we realized it was time to update the Dashboard so it displays the most pertinent information when you first login to your portal. As you can see below, we have reorganized the data and updated the three boxes at the very top of the page, keeping you up-to-date on three important components of Demandforce D3 – Reputation, Communications and the Network. (more…)
Posted in Demandforce Product, News | Leave a Comment »
September 7, 2011

Having trouble keeping track of our your customer’s vehicle records and mileage? Editing communications is one of the easiest ways to connect with your customer base and allow them to help you. Regardless of industry, including a custom message adds a personal touch to your standard Welcome and Thank You communications.
In Automotive industry, it is extremely difficult to keep track of when your customers sell vehicles and the exact mileage of specific vehicles in your database. However, by simply adding a phrase that highlights the Vehicle Information Box in your DF communications, you can empower your customers to update your database in Demandforce and help you send them correct and timely messages regarding their vehicles. (more…)
Posted in Customer Care, Demandforce Product | Leave a Comment »
August 24, 2011
It’s product release time again! Product releases for us are like delivering Christmas presents to our customers. We spend weeks and weeks brainstorming ways we can help you maximize the value you get as a Demandforce customer, and it always puts big smiles on our faces when we finally deliver those gifts to you. What’s in store this time around? Without further ado, allow me to introduce….
The Customer Care Center
We’ve put together a centralized place for you to access everything you need to know about Demandforce D3 and beyond, available 24/7. The Customer Care Center is your one-stop-shop for knowledge related to optimizing your use of Demandforce D3 to attract, retain, and measure.

What can you do in the Customer Care Center?
- Type your questions into Answers and we will show you a variety of articles that will help you get the answer you are looking for.
- Want to know what our experts have to say about Email Marketing and other industry trends? Download our resource guides from the Knowledge center.
- Read up on trending topics viewed by the rest of the Demandforce community, meet our Customer Care Team, and read our blog for tips and tricks all within the Support area. This is just the beginning. The Demandforce D3 Customer Care Center will evolve overtime and be updated frequently to keep you in the know about all that Demandforce D3 offers. Knowledge is power. THAT is our Demandforce Customer Care Center.
Tags:customer care, Easy Scheduler, product release
Posted in Customer Care, Demandforce Product, News | Leave a Comment »
August 9, 2011
One of the most frequently asked questions by our customers is, “What more can I do with Demandforce?” In response, one of the first areas we take a look at is your Campaigns tab, and the first question we ask is, “Are you fully utilizing your campaigns each month?” The Campaigns tab is a critical component of Demandforce, and whether you choose to send a newsletter or a promotion, these are levels of communication with your customers that are completely FREE for you to use. Here are some helpful tips you can reference while sending campaigns:
1) Plan ahead. It may take a while to think of a campaign you would like to send to your customers, patients or guests. Brainstorm ideas and gain feedback well before your send date to prevent a lot of future headaches.
2) Take advantage of holidays. Look at the calendar and use national holidays, change in seasons, or industry specific promotional months such as customer appreciation month, national safety week, etc. to plan out your campaign schedule. (more…)
Posted in Customer Care, Demandforce Product, Email Marketing | 1 Comment »