When was the last time your business sent out a survey to your current database of patients, clients, or customers? Surveys are important for your business for the following reasons:
- You keep up-to-date on what your patients/clients actually want from your services
- You increase patient/client satisfaction by showing that you value feedback
- You get a more accurate view of your current brand / business reputation and perception
- You can use the results to identify and improve services, products, or strategy
However, before you shoot off a long survey to your email database, you might want to consider a few things that will drive up response and make sure you’re not being a nuisance. Check out the infographic below for 5 Ways to Increase Survey Response Rates, and then when you’re ready to send your first (or next!) survey, send it through Demandforce! Demandforce offers customers the ability to send patient/client surveys directly from our easy-to-use online platform. To see a demo of Demandforce, call us at (888) 272-7821 or visit demandforce.com.